Supervisory Management & Program Analysis

Job Description

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/30/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: Experience managing healthcare administrative operations, including organizational planning, recruitment and onboarding, personnel actions and awards, budget oversight, service contracts, labor agreements, and equipment procurement. Experience maintaining operating room performance databases and analyzing provider workload and quality metrics to support Ongoing Provider Practice Evaluation (OPPE), recredentialing, and operational improvement. Experience coordinating space planning, IT requests, and resource allocation while ensuring compliance with VA policies and applicable regulatory requirements. Serves as a certified Contracting Officer Representative (COR), overseeing contracts and ensuring vendor compliance with established performance standards. Coordinates with clinical teams to ensure surgical, dental, and interventional radiology/radiology implants are requested, approved, and available before scheduled procedures. Acts as the primary liaison between SNIP HCG, Network Contracting, Prosthetics, and Logistics for procurement, supply management, and consignment agreements. Prepares annual budget reports and executive briefings that provide financial analysis, projections, and recommendations to support strategic decision-making and uninterrupted patient care. Oversees administrative operations for SNIP HCG, including authorized access to VistA Surgical, Interventional Radiology, and Patient Appointment Management packages. Administers HCG SharePoint sites and shared drives, ensuring appropriate access controls and organized content. Maintains staff training and competency records, provides guidance to administrative support staff, and monitors timecards for accuracy and timely completion. Assists with patient complaints, inquiries, and service recovery, while maintaining databases for keys, locks, work orders, and resource requests to support facility and operational needs. Supports performance improvement by maintaining authorized access to sensitive facility data containing Social Security numbers in compliance with security and privacy standards. Develops and manages local databases to track emerging VA performance metrics, including operating room access and radiology scheduling, when enterprise-level tools are unavailable. Monitors clinic access, patient wait times, and radiology services to identify opportunities for improvement and support timely patient care. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education at the graduate level. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.