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Supervisory Health System Specialist

Military Treatment Facilities under DHA
📍 Naval Medical Center, Portsmouth, Virginia On-site Patient Access Posted 2026-08-21
💰 $108,019 – $140,426

Opens Military Treatment Facilities under DHA's application page directly.

Job Description

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., hours per week and "month/year" to 'month/year" or "month/year" to "present"). If a determination is not able to be made about the length of your creditable experience for qualification requirements, you will be removed from consideration. Supervisory Health System Specialist GS-13: Specialized Experience: One year of specialized experience which includes oversight of Health Information Management or Patient Affairs/Patient Access operations; implement policies and procedures pertaining to patient affairs and patient accountability; assist with oversight of the administrative functions and program management. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service GS-12. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
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A Day in the Life: Patient Access
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6:30 AM
Arrive before the first surgical cases. Pull the pre-registration queue for today's scheduled patients. Your goal: every case shou…
7:00 AM
Work through pre-registrations. Verify active insurance coverage in the payer portal for each patient, confirm benefits (deductibl…
8:30 AM
Walk-in patient at the ED registration desk. Collect demographics, insurance cards, photo ID. Verify coverage in real time. If cov…
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