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Senior AR Caller / AR Caller

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Plutus Health
📍 Bangalore, India On-site Denial Management Posted 2026-10-29

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Job Description

Job Title:
Senior AR Caller / AR Caller
Report To:
Team Leader
Experience:
1 - 5 Years
Qualification:
PUC / 12th
Location:
Bangalore / Coimbatore
Shift Time:
6:30PM - 3:30 AM - Night shift
Mode:
Work from office
Terms-Fulltime/Part time/Contractual:
Full-time
Job Summary
As an AR caller/Senior AR Caller, you will be responsible for tasks related to medical billing. These include contacting insurance companies, patients, or responsible parties to resolve unpaid or denied medical claims. This role aims to ensure timely payment, maximize revenue, and minimize financial losses for healthcare providers.
Key Responsibilities
Meet Quality and productivity standards.
Contact insurance companies for further explanation of denials & underpayments.
Experience working with multiple denials is required.
Take appropriate action on claims to guarantee resolution.
Ensure accurate & timely follow-up where required.
Should be thorough with all AR Cycles and AR Scenarios.
Should have worked on appeals, refiling, and denial management
Mandatory Skills
Excellent written and oral communication skills.
Minimum 1-year experience in AR calling
Understand the Revenue Cycle Management (RCM) of US Healthcare providers.
Basic knowledge of Denials and immediate action to resolve them.
Follow up on the claims for collection of payment.
Responsible for calling insurance companies in the USA on behalf of doctors/physicians and following up on outstanding accounts receivables.
Should be able to resolve billing issues that have resulted in payment delays.
Must be spontaneous and enthusiastic
Desired skills
Experience Physician billing is an added advantage
Experience in EPIC, ATHENA and NextGen
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Email us at:
careers@plutushealthinc.com
Call us at:
(469)242-6053
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A Day in the Life: Denial Management
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7:30 AM
Log in and pull the overnight denial queue. Your worklist shows 40–80 claims flagged by the payer in the last 24 hours. Sort by do…
8:00 AM
Start working the queue. For each denial, you're reading the remittance advice, identifying the denial reason code (CO-4, CO-50, C…
9:30 AM
Hit a complex medical necessity denial from a Medicare Advantage plan. Open the patient chart, pull the clinical documentation, an…
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