Job Description
RCM – Payment Resolution & Correspondence Specialist Job Summary: The RCM – Payment Resolution & Correspondence is responsible for the daily management of the AthenaOne Unpostable Dashboard and Correspondence Dashboard. This position ensures timely research and resolution of unapplied payments, payer correspondence, and documentation requests to optimize cash flow, reduce accounts receivable, and
8:00 AM
Pull your AR worklist. Claims are sorted by payer, days in AR, and dollar amount. Priority: anything over 60 days old and over $1,…
8:30 AM
Work a batch of Medicare claims stuck in 'processing' status. Log in to the Medicare FISS portal, check claim status on each one.…
9:30 AM
Call the Cigna provider line for a claim that's been in process for 45 days. On hold for 18 minutes. The rep tells you the claim w…
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