Job Description
As a Patient Account Specialist, you will serve as a key point of contact for patients by responding to account inquiries via phone and electronic communication. In this role, you will resolve billing and payment issues, follow up on patient account balances, and support timely reimbursement by managing patient accounts within your assigned area of the Revenue Cycle. Your work will help maximize r
8:00 AM
Coders start the day by pulling their assigned chart queue. In a hospital setting, an inpatient coder might work 15–25 charts per…
8:30 AM
Open the first chart. Read the operative report, discharge summary, and physician notes. Assign the principal diagnosis code (the…
10:30 AM
Encounter a complex chart — a patient with multiple comorbidities and a surgical complication. You spend extra time to capture eve…
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