Job Description
Patient Access Representative to support a high-volume Cancer Center call center in Los Angeles, CA. This individual will handle approximately 50 inbound calls daily and serve as a primary point of contact for patients. Responsibilities include answering and triaging patient calls, providing facility directions and parking information, coordinating with clinic staff when patients are running late,
6:30 AM
Arrive before the first surgical cases. Pull the pre-registration queue for today's scheduled patients. Your goal: every case shou…
7:00 AM
Work through pre-registrations. Verify active insurance coverage in the payer portal for each patient, confirm benefits (deductibl…
8:30 AM
Walk-in patient at the ED registration desk. Collect demographics, insurance cards, photo ID. Verify coverage in real time. If cov…
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