Job Description
Position Overview We are seeking an experienced Patient Assistance Counselor III to support patients who are uninsured, underinsured, have limited benefit coverage, or face high out-of-pocket prescription and medical expenses. In this role, you will provide exceptional customer service while assisting patients and healthcare providers through patient assistance program processes, insurance investigations, financial assessments, and application reviews. The ideal candidate will bring strong insu…
6:30 AM
Arrive before the first surgical cases. Pull the pre-registration queue for today's scheduled patients. Your goal: every case shou…
7:00 AM
Work through pre-registrations. Verify active insurance coverage in the payer portal for each patient, confirm benefits (deductibl…
8:30 AM
Walk-in patient at the ED registration desk. Collect demographics, insurance cards, photo ID. Verify coverage in real time. If cov…
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