Job Description
Rehab Medical is seeking an Insurance Follow Up Representative to support our mission of improving patients’ mobility and independence. In this role, you will manage insurance claim follow up, verify coverage, resolve denials, and ensure timely reimbursement for complex rehab and mobility equipment. You will communicate with insurers, clinicians, and patients, document all activities, and escalate
8:00 AM
Pull your AR worklist. Claims are sorted by payer, days in AR, and dollar amount. Priority: anything over 60 days old and over $1,…
8:30 AM
Work a batch of Medicare claims stuck in 'processing' status. Log in to the Medicare FISS portal, check claim status on each one.…
9:30 AM
Call the Cigna provider line for a claim that's been in process for 45 days. On hold for 18 minutes. The rep tells you the claim w…
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