Job Description
Call Center Team Lead - Remote Location: Remote (U.S.) Hours: Monday–Friday | 9:00 AM – 5:30 PM EST Position Summary Leading Edge Connections (LEC) is seeking a motivated and experienced remote Call Center Team Lead to oversee a remote team supporting healthcare insurance follow-up operations for one of our trusted RCM clients. In this role, you will provide day-to-day leadership, coaching, and op
8:00 AM
Coders start the day by pulling their assigned chart queue. In a hospital setting, an inpatient coder might work 15–25 charts per…
8:30 AM
Open the first chart. Read the operative report, discharge summary, and physician notes. Assign the principal diagnosis code (the…
10:30 AM
Encounter a complex chart — a patient with multiple comorbidities and a surgical complication. You spend extra time to capture eve…
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