Job Description
-Collect on refunding/crediting balances, workers compensation, corporate billing accounts, self-pay, travel health insurance claims, and insurance collections -Collect on drug screens and pre-employment physicals for corporate accounts -Accurately and thoroughly document the relevant collection activity performed -Perform appropriate billing functions, including manual re-bills as well as electronic submission to payers -Manage and maintain desk inventory, complete reports, and resolve high pr…
8:00 AM
Pull your AR worklist. Claims are sorted by payer, days in AR, and dollar amount. Priority: anything over 60 days old and over $1,…
8:30 AM
Work a batch of Medicare claims stuck in 'processing' status. Log in to the Medicare FISS portal, check claim status on each one.…
9:30 AM
Call the Cigna provider line for a claim that's been in process for 45 days. On hold for 18 minutes. The rep tells you the claim w…
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