Job Description

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. As a current/former Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement.: 07/15/2026 TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. Note: Time-in-grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. For a GS-12 position you must have served 52 weeks at the GS-11 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below:GS-12 Grade Level: Specialized Experience: One year of specialized experience at the GS-11 grade level in the normal line of progression for the occupation in the organization. Specialized experience includes applying current laws, regulations, policies, and procedures governing VA education benefits to adjudicate and authorize a wide range of claims; independently addressing, evaluating, and resolving complex or unusual cases involving conflicting or incomplete evidence; and providing technical guidance, direction, or formal training to lower-graded examiners. Experience also includes reviewing claims for accuracy, completeness, and compliance with governing criteria; communicating workload status, program issues, and progress to supervisory or managerial personnel; and utilizing comprehensive knowledge of VA benefit programs, claims-processing requirements, and related educational entitlements to ensure accurate and timely benefit delivery. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management's group coverage qualification standards, associated individual occupational requirements (IOR), and individual qualification standards covering white collar occupations in the Federal competitive service can be found here. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Additional information VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.