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Patient Access Representative
The Bachrach Group
📍 White Plains, Westchester County On-site Patient Access Posted 2026-06-18

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Job Description

Job Description Job Description Position Summary The Patient Access Representative serves as the first point of contact for patients seeking orthopedic care. This role is responsible for delivering exceptional customer service while managing patient registration, appointment scheduling, insurance verification, and administrative support functions. The ideal candidate has experience in an orthopedi
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A Day in the Life: Patient Access
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6:30 AM
Arrive before the first surgical cases. Pull the pre-registration queue for today's scheduled patients. Your goal: every case shou…
7:00 AM
Work through pre-registrations. Verify active insurance coverage in the payer portal for each patient, confirm benefits (deductibl…
8:30 AM
Walk-in patient at the ED registration desk. Collect demographics, insurance cards, photo ID. Verify coverage in real time. If cov…
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