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Patient Access Representative
Robert Half
📍 Santa Cruz, Santa Cruz County On-site Patient Access Posted 2026-05-10

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Job Description

Description The Patient Access Representative plays a critical role in helping patients connect to care. You will be a trusted point of contact, supporting inbound calls, scheduling needs, and general inquiries while navigating multiple systems. This role is ideal for someone who thrives in a high-volume setting and enjoys helping patients move easily through the healthcare process. Requirements
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A Day in the Life: Patient Access
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6:30 AM
Arrive before the first surgical cases. Pull the pre-registration queue for today's scheduled patients. Your goal: every case shou…
7:00 AM
Work through pre-registrations. Verify active insurance coverage in the payer portal for each patient, confirm benefits (deductibl…
8:30 AM
Walk-in patient at the ED registration desk. Collect demographics, insurance cards, photo ID. Verify coverage in real time. If cov…
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