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Patient Access Representative I
BLACK RIVER HEALTH INC
📍 Black River Falls, Jackson County On-site Patient Access Posted 2026-06-15

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Job Description

Job Description Job Description Black River Health is seeking a highly motivated individual to fill the full-time position of Patient Access Representative. The Patient Access Representative is responsible for helping patients gain access to care in our organization. The representative receives incoming telephone calls, assists customers, and guests in a prompt, courteous, and professional manner,
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A Day in the Life: Patient Access
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6:30 AM
Arrive before the first surgical cases. Pull the pre-registration queue for today's scheduled patients. Your goal: every case shou…
7:00 AM
Work through pre-registrations. Verify active insurance coverage in the payer portal for each patient, confirm benefits (deductibl…
8:30 AM
Walk-in patient at the ED registration desk. Collect demographics, insurance cards, photo ID. Verify coverage in real time. If cov…
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