Job Description
Patient Access Representative Under direction of the Rural Health Clinic (RHC) Practice Manager, the Patient Access Representative is responsible for providing exemplary customer service to all incoming patients and visitors, handling telephone calls and collecting information from patients. The Patient Access Representative is responsible for complete and accurate data collection and recording, a
6:30 AM
Arrive before the first surgical cases. Pull the pre-registration queue for today's scheduled patients. Your goal: every case shou…
7:00 AM
Work through pre-registrations. Verify active insurance coverage in the payer portal for each patient, confirm benefits (deductibl…
8:30 AM
Walk-in patient at the ED registration desk. Collect demographics, insurance cards, photo ID. Verify coverage in real time. If cov…
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