Job Description
JOB SUMMARY Provides data entry functions and will be responsible for the follow-up execution of the claims process. Ensure timely and accurate tracking of payments, denials, overpayments, underpayments, and adjustments on patients' current/outstanding accounts receivables via phone and or electronic contact with the payer. MAJOR RESPONSIBILITIES Follow Up: Investigates, resolves, and processes cl
8:00 AM
Pull your AR worklist. Claims are sorted by payer, days in AR, and dollar amount. Priority: anything over 60 days old and over $1,…
8:30 AM
Work a batch of Medicare claims stuck in 'processing' status. Log in to the Medicare FISS portal, check claim status on each one.…
9:30 AM
Call the Cigna provider line for a claim that's been in process for 45 days. On hold for 18 minutes. The rep tells you the claim w…
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