Job Description
Director, Patient/Financial Services Position Summary The Director of Patient Financial Services reports to the Vice President of Revenue Cycle and is responsible for directing, supervising and coordinating the functions of Patient Accounts (Billing, Follow-up, and Cash Posting), Customer Service, and Denial Management/Prevention in accordance with health system policies and regulatory requirement
7:30 AM
Log in and pull the overnight denial queue. Your worklist shows 40–80 claims flagged by the payer in the last 24 hours. Sort by do…
8:00 AM
Start working the queue. For each denial, you're reading the remittance advice, identifying the denial reason code (CO-4, CO-50, C…
9:30 AM
Hit a complex medical necessity denial from a Medicare Advantage plan. Open the patient chart, pull the clinical documentation, an…
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