Job Description
Refund Specialist Job Summary: Under the direction of the Revenue Cycle Director, the RCM Refund Specialist is responsible for reviewing, processing, and reconciling patient and payer refunds. This role ensures accuracy, compliance with payer regulations, and timely resolution of credit balances within the billing system. (This is a full time position that will support our RCM team at SouthPark Mo
7:00 AM
Read the overnight performance summary before reaching the office. Days in AR ticked up 1.2 days. You know why — the new Epic upgr…
8:00 AM
Leadership team standup. 15 minutes. Each team lead reports their top issue and their top win from the previous day. You listen, a…
9:00 AM
Review the monthly performance dashboard before presenting to the CFO. Net collection rate at 97.2% — above target. Denial rate at…
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