Job Description
Collection Specialist Position Summary: The Collector Specialist supports the collections department by performing daily tasks related to insurance follow-up, patient collections, denial resolution, and accounts receivable (A/R) management. This entry-level role contributes to reducing days in A/R, minimizing denials, improving collection rates, and supporting optimal cash flow for healthcare prov
8:00 AM
Pull your AR worklist. Claims are sorted by payer, days in AR, and dollar amount. Priority: anything over 60 days old and over $1,…
8:30 AM
Work a batch of Medicare claims stuck in 'processing' status. Log in to the Medicare FISS portal, check claim status on each one.…
9:30 AM
Call the Cigna provider line for a claim that's been in process for 45 days. On hold for 18 minutes. The rep tells you the claim w…
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