Job Description
Description GENERAL JOB DESCRIPTION The Quality Assurance (QA) Specialist is responsible for reviewing, auditing, and ensuring accuracy across multiple revenue cycle functions, including Accounts Receivable (AR), Charge Capture, Payment Posting, Refunds, Patient AR, and Call Center operations. This role requires a highly detail-oriented and analytical individual with extensive knowledge of RCM pro
7:00 AM
Read the overnight performance summary before reaching the office. Days in AR ticked up 1.2 days. You know why — the new Epic upgr…
8:00 AM
Leadership team standup. 15 minutes. Each team lead reports their top issue and their top win from the previous day. You listen, a…
9:00 AM
Review the monthly performance dashboard before presenting to the CFO. Net collection rate at 97.2% — above target. Denial rate at…
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