Job Description
Position Summary The Patient Financial Services Representative serves as a primary point of contact for patients and guarantors regarding billing, account inquiries, and payments. This role is responsible for managing incoming and outgoing calls, providing in-person customer service, facilitating patient payments, and supporting collection efforts in a professional and compassionate manner. The PF
6:30 AM
Arrive before the first surgical cases. Pull the pre-registration queue for today's scheduled patients. Your goal: every case shou…
7:00 AM
Work through pre-registrations. Verify active insurance coverage in the payer portal for each patient, confirm benefits (deductibl…
8:30 AM
Walk-in patient at the ED registration desk. Collect demographics, insurance cards, photo ID. Verify coverage in real time. If cov…
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