Job Description
Full-time Description Job Title: Patient Financial Services Representative Department: Business Office Reports To: Revenue Cycle Director/Patient Service Supervisor FLSA Status: Non-Exempt Hours: 40/week Shift: Days JOB DESCRIPTION The Patient Financial Services Representative supports Patient Service Representatives and assists patients with financial inquiries related to their care. This role he
7:00 AM
Read the overnight performance summary before reaching the office. Days in AR ticked up 1.2 days. You know why — the new Epic upgr…
8:00 AM
Leadership team standup. 15 minutes. Each team lead reports their top issue and their top win from the previous day. You listen, a…
9:00 AM
Review the monthly performance dashboard before presenting to the CFO. Net collection rate at 97.2% — above target. Denial rate at…
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