Job Description
Job Family : Patient Account Representative Travel Required : None Clearance Required : None What You Will Do : Assists patients in interpreting hospital policies, procedures, and services, and in obtaining solutions to problems and concerns. Identifies priority patient satisfaction issues and suggests recommendations for resolution. Educates patients and their families about patient rights in acc
6:30 AM
Arrive before the first surgical cases. Pull the pre-registration queue for today's scheduled patients. Your goal: every case shou…
7:00 AM
Work through pre-registrations. Verify active insurance coverage in the payer portal for each patient, confirm benefits (deductibl…
8:30 AM
Walk-in patient at the ED registration desk. Collect demographics, insurance cards, photo ID. Verify coverage in real time. If cov…
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