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Patient Access / Patient Account Representative II, Patient Financial Services, Outpatient, Full-time
Job Description
Description The Patient Account Representative II is responsible for advanced accounts receivable follow-up and resolution of complex insurance and patient billing issues. This role focuses on resolving aged accounts, researching payment discrepancies, managing payer denials, and ensuring timely reimbursement for services rendered. The representative works independently and serves as a resource to
6:30 AM
Arrive before the first surgical cases. Pull the pre-registration queue for today's scheduled patients. Your goal: every case shou…
7:00 AM
Work through pre-registrations. Verify active insurance coverage in the payer portal for each patient, confirm benefits (deductibl…
8:30 AM
Walk-in patient at the ED registration desk. Collect demographics, insurance cards, photo ID. Verify coverage in real time. If cov…
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