Job Description
About the Role The Patient Access Representative position is responsible for assisting patients in a prompt, courteous, and professional manner when receiving/answering incoming telephone calls. Certain duties may vary based on department structure. What You’ll Be Doing Answers calls, make new patient appointments, addressing appointment times, patient requests and general inquiries within the sco
6:30 AM
Arrive before the first surgical cases. Pull the pre-registration queue for today's scheduled patients. Your goal: every case shou…
7:00 AM
Work through pre-registrations. Verify active insurance coverage in the payer portal for each patient, confirm benefits (deductibl…
8:30 AM
Walk-in patient at the ED registration desk. Collect demographics, insurance cards, photo ID. Verify coverage in real time. If cov…
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