Job Description
Position Title Patient Access Representative Mahaffie Medical Pavilion Position Summary / Career Interest: Patient Access Representative is responsible for greeting patients and visitors in the numerous outpatient registration areas. The Patient Access Representative is typically the first point of contact for our patients and visitors and customer service skills are monitored for excellence. They
6:30 AM
Arrive before the first surgical cases. Pull the pre-registration queue for today's scheduled patients. Your goal: every case shou…
7:00 AM
Work through pre-registrations. Verify active insurance coverage in the payer portal for each patient, confirm benefits (deductibl…
8:30 AM
Walk-in patient at the ED registration desk. Collect demographics, insurance cards, photo ID. Verify coverage in real time. If cov…
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