Job Description
POSITION SUMMARY The Patient Access Representative plays a crucial role in providing exceptional service to patients and ensuring smooth operational flow within the healthcare facility. This position is responsible for managing patient registrations, verifying insurance information, facilitating the check-in and check-out processes, and handling switchboard operations. KEY RESPONSIBILITIES Greets
6:30 AM
Arrive before the first surgical cases. Pull the pre-registration queue for today's scheduled patients. Your goal: every case shou…
7:00 AM
Work through pre-registrations. Verify active insurance coverage in the payer portal for each patient, confirm benefits (deductibl…
8:30 AM
Walk-in patient at the ED registration desk. Collect demographics, insurance cards, photo ID. Verify coverage in real time. If cov…
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