Job Description
The Staff Pad has partnered with one of Colorado’s largest and most respected accounts receivable management companies to hire a Healthcare Customer Service Representative. Headquartered in Longmont, this industry leader works with healthcare organizations across all 50 states, providing expert support in managing revenue cycles and ensuring exceptional patient financial experiences. Remote Role:
7:00 AM
Read the overnight performance summary before reaching the office. Days in AR ticked up 1.2 days. You know why — the new Epic upgr…
8:00 AM
Leadership team standup. 15 minutes. Each team lead reports their top issue and their top win from the previous day. You listen, a…
9:00 AM
Review the monthly performance dashboard before presenting to the CFO. Net collection rate at 97.2% — above target. Denial rate at…
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