Job Description
Director of Patient Financial Services Director of Patient Financial Services Cass Health is seeking a Director of Patient Financial Services (PFS) to lead back-end revenue cycle operations within a highly structured, team-based revenue cycle model. This role reports directly to the CFO and is responsible for driving performance across billing, accounts receivable, payment posting, and patient fin
7:00 AM
Read the overnight performance summary before reaching the office. Days in AR ticked up 1.2 days. You know why β the new Epic upgrβ¦
8:00 AM
Leadership team standup. 15 minutes. Each team lead reports their top issue and their top win from the previous day. You listen, aβ¦
9:00 AM
Review the monthly performance dashboard before presenting to the CFO. Net collection rate at 97.2% β above target. Denial rate atβ¦
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