Job Description
Description Overview The Revenue Cycle Client Success Manager (CSM) serves as the primary strategic partner and central point of contact for clients regarding Revenue Cycle Management (RCM) operations. This role is responsible for orchestrating seamless communication between clients and internal billing specialists, ensuring that complex RCM processes—including accounts receivable management, bill
8:00 AM
Pull your AR worklist. Claims are sorted by payer, days in AR, and dollar amount. Priority: anything over 60 days old and over $1,…
8:30 AM
Work a batch of Medicare claims stuck in 'processing' status. Log in to the Medicare FISS portal, check claim status on each one.…
9:30 AM
Call the Cigna provider line for a claim that's been in process for 45 days. On hold for 18 minutes. The rep tells you the claim w…
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