Job Description
Summary: The Accounts Receivable Escalations Specialist is responsible for managing complex, aged, high-risk, and high-dollar accounts requiring advanced intervention to drive payment resolution. This role serves as the final operational escalation layer within the Revenue Cycle Management (RCM) function, focusing on removing payment barriers, accelerating cash recovery, and preventing long-term a
8:00 AM
Pull your AR worklist. Claims are sorted by payer, days in AR, and dollar amount. Priority: anything over 60 days old and over $1,…
8:30 AM
Work a batch of Medicare claims stuck in 'processing' status. Log in to the Medicare FISS portal, check claim status on each one.…
9:30 AM
Call the Cigna provider line for a claim that's been in process for 45 days. On hold for 18 minutes. The rep tells you the claim w…
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