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ASSISTANT MANAGER -IVR @ PUNE

Full time @rcmjobs in IVR Coding
  • Post Date : December 4, 2022
  • Apply Before : January 31, 2023
  • Salary: Rs40,000.00 - Rs70,000.00 / Monthly
  • 0 Application(s)
  • View(s) 3
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Job Detail

  • Job ID 3885
  • Career Level Asst Manager
  • Experience 5-7 Years
  • Industry Healthcare-IT
  • Qualifications Bachelor's Degree
  • Certifications CPCCCSCICCOCCRC

Job Description

  • Handles a team of up to 15-20 Associates
  • Work with team members to ensure project goals are met in an efficient and effective manner
  • Achievement of individual productivity and quality standards
  • Record productivity using Daily Production Report
  • Communicate to Management any issue(s) that would impede the accurate and timely review of claims
  • Work with Management to ensure that these issues are resolved
  • Conduct monthly Analyst Evaluations
  • Ensure review daily, production efforts meet desired goals
  • Aggressively resolve production problems, manage staffing ratios to meet goal
  • Manage Analyst to meet daily/weekly production standards
  • Develop plan for improvement for Analysts who do not meet standards
  • Manage plan for improvement to ensure Analysts meet future standards
  • Building and maintaining an effective team environment
  • Identifying training needs for the team and facilitating trainings
  • Routinely analyze quality results to report error trends
  • Identify root causes of errors and opportunities for defect reduction
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Skills Required:-

  • Medical degree – BHMS/BAMS/BUMS/BPT/MPT/B.Sc. Nursing/Any life science.
  • 2 to 5 years of relevant experience in Rcm industryas TL or AM.
  • Effective communication skills both verbal and written to individuals
  • Ability to do careful listening, tact and candor, two-way communication, and master a high impact communication style

Required skills

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